Recurring Password Reset for Security

Beginning Summer 2026 service portal users will be required to reset their password every 120 days for security purposes. When a password reset is due, the login screen will display fields requiring you to enter your current password and then choose a new password.

The new password criteria are as follows:

• Previous passwords cannot be reused.
• Should include at least one symbol.
• Must contain at least one number.
• Should include at least one lowercase letter.
• Should included at least one upper case letter.
• Must be at least 12 characters in length.

Stuck? If you get locked out, please contact us for help at medicaid.billing@greenbush.org.